The bids cost .60 cents each. They are available to you in bid-packs. We have six bid-packs that you can buy and bid on your desired product. If you are a new user – you get 10 free bids instantly when you sign up.

Surplus-Auctions is open only to individuals who are legal residents of the fifty (50) states of United States of America and Canada who are at least 18 years old as of time of activity. .

Yes. We may require some information so we don’t get repeated users signing up under proxy addresses.

It depends on how you choose to bid. You have to study your auction and then begin bidding. The odds are high to win something from surplus-auctions because if you lose; you get a second chance to win..

In case you don’t win an auction. We give your bids back to you for you to bid on other items that we will have in our second chances category. Unlike all the other penny auctions, if you don’t win an auction – you do not lose all your bids. However, we do have a quota for the bids that have to be placed in order to be eligible for second chances.

That’s exactly why. We do not want just the winner to be happy. We want everyone to be a winner. We want user-retention. We want to establish ourselves with this model of bidding..

Yes. We inspect our products thoroughly. We have been in business for 20 years with 100% customer satisfaction. Our online services will be even better. This is a surplus auction – not every item will be brand new but we do offer a lot of brand new products in our portfolio as well.

We will contact you with a confirmation number. We will also calculate the overall price of your win. We will send you an email and follow up with a phone call [optional] – The shipping & handling will be discussed with you as well so you get your product as you would prefer it.

We ship out the products immediately after the standard process is over. The big ticket items may take around 4 to 6 weeks to arrive. The small wins are shipped sooner. Our ballpark estimate is within 4 to 6 weeks, even sooner.

Sometimes our emails get filtered out and placed in your spam folder, so please try looking there if you are missing our emails. If it isn't found in your spam folder, then please email or call us at explaining the issue. Please be sure to have the email address you indicated when you registered for surplus-auctions..